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Help/FAQs
This is a great place to start looking for answers to your questions about eKit's mobile phones and SIM cards.
Frequently asked questions
Getting started
How do I place an order?
Am I charged tax?
Is my handset compatible?
How do I unlock my mobile phone?
How do I insert a SIM card into my mobile phone?
Mobile phones
Click on the links below to view photos and specifications for each handset and to download the user guide.
SIM cards
Click on the link for the service you have purchased for information on making & receiving calls, rates, coverage, features and instructions on recharging your account. For some services, you can also download and print a user guide.
| Global and regional SIM cards |
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If your number starts with +44 79244
Global Premium
Global Travel
Passport
Passport Lite
Passport Plus
UK & Ireland / Home & Roam
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If your number starts with +44
Global Premium
International
International Plus
UK & Ireland |
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If your number starts with +423
Global Extra
Asia Pacific
Caribbean |
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| A |
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B |
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C |
Argentina
Australia
Austria |
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Bahamas
Barbados
Belgium
Brazil |
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Canada
Caribbean
China
Croatia
Cyprus
Czech Republic |
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| D, E, F |
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G, H |
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I, J |
Egypt
Fiji
France
French Polynesia
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Germany
Greece
Hong Kong
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India
Ireland
Ireland and the UK
Israel
Italy
Jamaica
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| K, L |
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M, N |
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O, P, Q, R |
Kenya
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Malaysia
Mexico
Netherlands
New Zealand |
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Philippines
Poland
Portugal
Russia |
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| S |
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T |
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U, V, W, X, Y, Z |
Singapore
South Africa
Spain
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Thailand
Turkey |
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United Kingdom
UK and Ireland / Home and Roam
United States
Vietnam
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